A Concierge Service that connects buyers to real estate agents

Imagine you are a Chinese buyer searching for a superb residence in Florida. Of course, you can search for your ideal property on the Properstar network, but sometimes you simply prefer to address your request to a Concierge service that will listen to you and forward your criteria to the professionals representing a suitable property.

Real estate agents prefer pre-qualified buyers

Our Concierge Service is very helpful to real estate agents. Indeed, agents prefer qualified buyers over curious leads and that’s exactly what the Concierge Service does: qualifies buyers and generates hot leads for agents.


How does the Concierge Service work?

Through our marketing campaigns, we receive contact requests from many potential buyers.
Our Concierge Service calls these people, making sure they are viable, and asks a few targeted questions to find out the buyer’s criteria.
Once the Concierge gathers the criteria, he or she sends requests for information for that buyer, to agents who are offering properties that meet these criteria.
  1. A typical lead generated by the Concierge Service contains the following information:
  • Name of the buyer
  • Country
  • Email
  • Phone number (with country code)
  • Criteria. For example: “This contact is looking for a modern house in Florida with a swimming pool and 3 bedrooms. Her budget is approx. 400,000 USD.”

You will recognize the Concierge’s messages because they usually begin with the following sentence “I am Patricia from Properstar Concierge Service”. This allows us to differentiate Concierge messages from “classic” leads.

Here is an example of a Concierge message:

Hi, I’m Lucie from Concierge Properstar. I just finished a conversation with Mr. John Doe. This contact is looking for a property with the following criteria:

Region: Miami, Florida. Close to shops and restaurants.

Maximum price: 1.5 million USD

Others: House 3 bedrooms minimum, swimming pool, garage, large terrace – ideally sea view, modern architecture with large bay windows.

This person is planning to travel to Miami from the 17th to the 23rd of August and would like to visit as many properties as possible during her stay.

We think that this property meets her criteria, moreover, if you can offer other similar properties, please contact this client.


Lucie, your Properstar Concierge


Quality leads

All leads sent by the Concierge Service represent buyers who have been contacted by phone and have detailed their criteria. Searches are performed by the Concierge team and are not automatically generated.


What languages does the Concierge Service speak?

The Concierge Service handles requests from buyers all over the world and our team now communicates in the following languages:

  • French
  • English
  • German
  • Italian
  • Portuguese
  • Spanish
  • Russian
  • Chinese
  • Polish
  • Turkish

Who benefits from the Concierge Service?

This service started in Spain and gradually expanded to Portugal, France, the United States, Canada, Switzerland and a dozen other countries. Premium clients and Properstar Global Agents benefit from the Concierge service for FREE!

If you would like more information about the Concierge, please do not hesitate to contact us.


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